Privacy Policy

Last Updated: March 28, 2026

At Jamail Hardwoods, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your information. This Privacy Policy outlines our practices regarding data collection and usage for our B2B hardwood flooring services.

Information We Collect

We collect limited information primarily through our landing pages, web forms, and contact submissions to better serve our clients in the design, architecture, and construction industries.

Information You Provide Directly

• Contact Information: Name, email address, phone number, and company name
• Professional Information: Job title, company type, and business category (e.g., interior designer, builder, architect)
• Communication Preferences: Your opt-in status for email communications and marketing materials
• Inquiry Details: Any messages, questions, or project information you voluntarily provide through contact forms

Information Collected Automatically

• Browser Information: IP address, browser type, and referring website
• Usage Data: Pages visited, time spent on site, and interaction patterns
• Cookies: We use cookies to enhance your experience and track website performance

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send product information, updates, and promotional content via email (only with your consent)
• To improve our website functionality and user experience
• To maintain accurate business records and comply with legal obligations
• To analyze market trends and better understand our audience
• To personalize your experience on our portal at jamail-hardwoods-leads.vercel.app

Email Communications & CAN-SPAM Compliance

We respect your communication preferences and comply with the CAN-SPAM Act of 2003.

Email Marketing

When you provide your email address, you are consenting to receive occasional promotional emails, product updates, and industry insights from Jamail Hardwoods. These emails are sent through Resend, our email service provider.

Your Right to Unsubscribe

Every email we send includes an unsubscribe link that allows you to opt out of future marketing communications at any time. You can also contact us directly at joey@jamailhardwoods.com to request removal from our mailing list. We will honor unsubscribe requests within 10 business days.

Data Security

We take your data security seriously and implement industry-standard safeguards to protect your information:

• HTTPS encryption for all data transmitted through our website and portal
• Secure authentication protocols for account access
• Regular security audits and updates
• Limited access to personal data restricted to authorized personnel only
• No storage of credit card information on our servers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Access and Control

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Withdraw consent at any time

To exercise any of these rights, please contact us at joey@jamailhardwoods.com or call 832-785-1516.

Texas Data Breach Notification Requirements

In accordance with Texas Business & Commerce Code Section 521.053, Jamail Hardwoods will notify affected individuals without unreasonable delay in the event of a confirmed data breach involving unencrypted personal information. Notification will include information about the breach and recommended protective measures.

Third-Party Services

We use the following third-party services to operate our website and email systems. These service providers are contractually obligated to maintain the confidentiality and security of your information:

Supabase

Our backend database infrastructure. Supabase securely stores lead information and portal data with encryption and security protocols in place.

Vercel

Our website and portal hosting platform (jamail-hardwoods-leads.vercel.app). Vercel provides secure hosting with DDoS protection and global content delivery.

Resend

Our email service provider for sending marketing and transactional emails. Resend maintains strict data protection policies and provides detailed analytics on email delivery.

We have data processing agreements in place with each of these providers to ensure your information is handled appropriately. These third parties are not permitted to use your information for their own marketing purposes.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically for any updates. The "Last Updated" date at the top of this page indicates when this policy was last modified.

If we make material changes to how we handle your personal information, we will notify you by email or through a prominent notice on our website.